What counts as a completed job?
Only work that finishes and passes integrity verification is charged. Failed, rejected and expired jobs consume nothing.
Is one credit a fixed amount of data?
No. Smart jobs are priced per completed job; streaming and restore are priced per GiB of input. The published rates are listed on this page and in the plan terms.
Do any plans include an SLA?
No plan implies an SLA, uptime guarantee or certification. Enterprise and Government terms are scoped in writing; an SLA exists only if it appears in the signed agreement.
What is included in the 14-day evaluation?
After email verification it includes 10 credits, Balanced or Maximum smart jobs up to 512 KiB, and restores up to 64 MiB. It does not renew automatically and does not include API access.
Are taxes included?
Prices are in USD. Singapore prices include GST; tax is calculated at checkout where applicable.
Can I buy the SDK or OEM rights through a plan?
No. Hosted plans cover the hosted workspace. SDK, OEM redistribution, on-prem and sovereign licensing are quoted separately under commercial licensing.